Most of the time I’m asked questions about our products and processes. What I make and how I make it is very different from most companies. I’ve created this list of frequently asked questions in the order they come up in our process. If you want to know something which isn’t explained here please just get in touch. Or even Tweet me. I’ll get back to you the same day.

How Much Does Your Stationery Cost?

Good question! Anything I does takes a day — what can anyone get done in a day? — but we’ll need to talk more to make sure I quote accurately for the work. Getting a quote is free, simply send me a message.

What is Custom Stationery?

When working with a new client I begin with nothing but questions. The client tells me about their celebration, what they’re looking for us to capture and how I can make them happy. I use the answers to their questions to provide original artwork and design.

If you’re not talking to the person doing the work, or they’re not making artwork exclusively for you, it’s not custom. I proudly work with a limited number of clients and make projects only they can use. That’s custom.

How Long Does a Typical Project Take?

It depends on the type of project but I’m generally very quick — usually a matter of 1–3 days. Availability is a different matter since I only book a limited number of projects and clients book me months (sometimes years) ahead of when I’ll be doing the work. The smartest thing to do is avoid delay, inquire early.

What Kinds of Printing Do You Offer?

I print all our work on FSC certified, 100% recycled card stock using digital indigo printing. I also offer letterpress, foil, double-(or even triple-)thick paper, screenprinting, and combination printing.

Yes. I’ll supply you with the digital files and instructions necessary to get your stationery printed.

How Do You Ship Your Projects?

I use USPS Priority Mail. In most cases, within the USA, these are received within four days of us sending them. If I’ve agreed to deliver print-ready digital files I’ll send you a link to securely download them.

Do You Hand Paint Each Piece of Stationery?

No. I create illustration and design which I then print identical copies of and sell to our clients.

Do You Offer Design for Businesses?

Yes. I do all my internal design work (branding, social media, copywriting, marketing). Once upon a time that’s all I did. Get in touch and let’s talk through what you’re looking for.